Situation
When a technology company announced a merger with a competitor, the management team was faced with significant internal risks. Since the value of the acquisition was tied to acquired personnel and customers, executives were concerned about retaining and motivating staff, managing existing customer relationships and continuing to build new business.
Approach
Kissinger Group developed and facilitated a customized change leadership program to help executives manage the transition and mitigate key risks. Specific activities included:
- Current state analysis to understand capabilities, attitudes and risks
- Change readiness assessments
- Communications framework
- Custom change leadership workshop
- Change leadership playbook with case studies and best practices
- Ongoing support to the leadership team
Results
Kissinger Group’s readiness assessments, retention strategies, and training and communication planning developed the client’s change leadership capabilities, which in turn helped steady the workforce during a time of uncertainty. As a result, the company was able to retain key talent and realize the value of the merger.
$3.7B
integration
12,000
employees
impacted
16
countries involved
ONE
change leadership
playbook delivered
