Rethink Resistance: The Neuroscience of Leading Change
Rethink Resistance: The Neuroscience of Leading Change Travis D. Hahler Senior Director of Global Strategy & Transformation, Salesforce Listen Now Youtube Apple Spotify Leaders often assume resistance means people do not care, do not understand, or simply do not want to change. In this episode, Sondra Kiss speaks with Travis D Hahler, Senior Director of […]
AI Governance at Scale: Rob Alger on Speed, Safety, and the Human in the Loop
AI Governance at Scale Listen Now Youtube Spotify Apple What does responsible AI look like inside one of the country’s largest healthcare systems? This Change Lab episode features Rob Alger, Senior Vice President of Health Plan IT Strategy at Kaiser Permanente and Chair of the Health Plan AI Council, on Speed, Safety and the Human […]
The Change Readiness Illusion: When Confidence Outpaces Capability
Most organizations don’t struggle with change because of resistance—they struggle because readiness is overestimated. Insights from the Transform 2026 survey show a clear gap between individual confidence and the workforce’s actual ability to execute at scale. Closing that gap requires shifting focus from buy-in to building the skills, capacity, and operating discipline needed to make change stick.
AI Ambition vs Workforce Readiness: Closing the Fluency Gap (with Julianne Sobral)
The Mismatch Between AI Ambition & Workforce Readiness Listen Now Youtube Apple Spotify Many organizations have big AI ambitions. Far fewer are investing with the same intensity in workforce readiness. In this Change Lab episode, Sondra Kiss speaks with Julianne Sobral, Chief People Officer at IQT, a strategic investor that identifies and accelerates cutting-edge technologies […]
KG Prioritization Pressure Test Tool
KG Prioritization Pressure Test Tool From Overload to Intentional Focus: Protecting What Moves the Business Most The Priority Pressure Test is a focused leadership exercise that helps organizations determine which initiatives truly deserve attention, resources, and organizational energy. By surfacing tradeoffs and grounding decisions in value, readiness, and capacity, it enables leaders to reduce execution […]
You’ve Successfully Implemented Change! Now What?
Strengthen your transformation by building sustainability and tracking success. Successfully implementing change is a major accomplishment—but it’s not the finish line. Too many transformation efforts lose momentum once the project plan is complete and the celebration ends. The real test comes afterward: whether new behaviors stick, new systems are truly used, and the organization is meaningfully […]
Battling Organizational Change Fatigue
Maintain program momentum and proactively prevent employee burnout by getting ahead of change overload. In large organizations, transformation rarely happens in isolation. It’s common for employees to be impacted by dozens of concurrent initiatives, each competing for attention, time, and energy. When change stacks up faster than people can absorb it, even well-designed programs begin to stall. […]
Making Culture Transformation Digestible
Break cultural shifts into manageable steps to foster alignment and reduce stress during business transformations. Culture is often cited as a critical factor in transformation—yet it’s also one of the hardest to tackle. In periods of significant change, leaders are understandably focused on systems, processes, and results, while culture is left abstract, overwhelming, or deferred. At the […]
Using Innovation to Enable Transformation
Harness continuous innovation to drive organizational evolution and ensure lastingsuccess. In a rapidly changing business environment, standing still is often the greatest risk. History offers a clear warning: even the most successful companies can fade quickly when they fail to adapt. As markets shift, technologies evolve, and customer expectations rise, innovation becomes not just a […]
Leading Change With Emotional Intelligence
People, process, and technology are the cogs in the wheel of enterprise transformation – learn how to prevent people from wearing out over time as that wheel turns. Enterprise change doesn’t fail because of process or technology alone—it falters when people become overwhelmed, disengaged, or emotionally exhausted. Even positive change can create friction when it disrupts […]